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Shipping

Shipping Information

At MyJewelist, we are committed to delivering your orders quickly, securely, and efficiently. Below are the details of our shipping process.

1. Shipping Fees

Free Shipping: Orders over $100 qualify for free shipping.

Flat Rate Shipping: A flat fee of $8 applies to orders under $100 within the USA, UK, Canada, and EU.

2. Shipping Carriers

We work with trusted shipping providers to ensure safe and timely delivery.

  • Carriers Used: FedEx, USPS, UPS, and Aramex (selected based on location and fastest delivery option).
  • Special Requests: If you prefer a specific shipping carrier, please contact us before placing your order.

3. Shipping Methods

  • Standard Shipping: 1-5 Days Delivery (after handle time)
  • Express Shipping: Faster delivery for an additional fee. The cost will be displayed at checkout

4. Handling & Processing Times

  • Standard Processing: Orders are processed within 1-3 business days.
  • Holiday Season: Processing times may be slightly longer during peak shopping periods. We will keep you updated in case of any delays.

5. Order Tracking

  • All orders include a tracking number.
  • You will receive an email with tracking details once your package has shipped.
  • Track your order through the carrier’s website to stay updated on delivery progress.

6. Insurance Coverage

  • Orders valued at $500 or more are fully insured at no extra cost.
  • If your package is lost or damaged during transit, please contact us immediately for assistance.

7. Duties, Taxes, and Import Fees

Domestic Orders (USA Only)

  • All applicable taxes and fees are included at checkout.
  • No additional VAT or customs duties are expected upon delivery.

International Orders (UK, Canada, EU, and Other Countries)

  • VAT for the UK, Canada, and EU is collected at checkout to streamline delivery.
  • However, MyJewelist is not responsible for any additional VAT, customs duties, or handling fees that may be charged by local customs upon arrival.
  • Import duties and tax policies vary by country. Customers should check with their local customs office for exact charges before placing an order.

Important Notice: Refusal to pay customs fees may result in the package being returned or abandoned. No refunds will be issued in such cases.

8. Weekend Deliveries

Weekend delivery availability depends on the carrier’s schedule.

We recommend checking directly with the shipping carrier for specific weekend delivery options in your location.

9. Questions?

For more details, visit our FAQ Page or Contact Us for assistance.