Each Section clearly state how MyJewelist protects customers and itself, aligning with transparency, compliance, and professionalism.
Shipping & Delivery
Many of our pieces are made to order to ensure the highest quality. Please allow 1-3 business days for crafting, plus shipping time. All orders within the USA are shipped via expedited shipping, which typically takes 1-3 days.
For international shipping, delivery times may vary slightly depending on the destination and customs clearance, especially during peak seasons. Rest assured, we use express shipping to get your order to you as quickly as possible! It generally takes 1 to 5 days. We are not responsible for delays due to customs.
For international shipping, delivery times may vary slightly depending on the destination and customs clearance, especially during peak seasons. Rest assured, we use express shipping to get your order to you as quickly as possible! It generally takes 1 to 5 days. We are not responsible for delays due to customs.
Privacy Policy
Your privacy is important to us. At MyJewelist, we collect and use your personal information responsibly to provide you with the best shopping experience.
- What We Collect: Contact details, payment information, and site usage data.
- How We Use It: For processing orders, improving our website, and marketing (with your consent).
- Third-Party Sharing: We never sell your information. Trusted services like payment processors and shipping companies may receive necessary data.
- Your Rights: You can access, update, or delete your information anytime.
For more details, read our full Privacy Policy.
Terms of Service
By using MyJewelist, you agree to our terms:
- Products: All items are handcrafted and subject to slight variations.
- Payments: Orders are processed in USD, and additional fees like taxes and shipping are displayed at checkout.
- Returns: Refer to our Returns Policy.
- Limitations: We are not liable for delays caused by carriers or customs.
For full terms, visit our Terms of Service.
Returns Policy
Your satisfaction is our priority.
- Eligibility: Items can be returned within 30 days if unworn and in original packaging.
- Process: Contact us at contact@myjewelist.com to initiate a return.
- Exclusions: Personalized items are non-refundable unless faulty.
- Refund Timeline: Refunds are processed within 7 business days upon receiving your item.
Read the complete Returns Policy for details.
Shipping
We aim for fast, secure delivery worldwide.
- Fees: Free shipping over $100 or an $8 flat fee.
- Carriers: FedEx, UPS, USPS, Aramex (location-based).
- Duties: Customers are responsible for any customs or import fees.
See the full Shipping.
Cookies
MyJewelist uses cookies to enhance your browsing experience:
- Essential Cookies: For website functionality (e.g., cart management).
- Analytics Cookies: To understand site performance.
- Marketing Cookies: To provide personalized offers.
You can manage cookies via your browser settings. Learn more in our Cookie Policy.
Disclaimer
All products and content provided by MyJewelist are "as is." While we ensure quality craftsmanship, we are not liable for:
- Allergies: Customers are responsible for checking product materials before purchase.
- Loss or Damage: Responsibility shifts to the customer once the product is delivered.
- Improper Use: MyJewelist is not responsible for injuries, accidents, or damage caused by improper handling or use of our products.
- Accidental Swallowing or Harm: MyJewelist products are not toys and may pose a choking hazard. Customers should handle products responsibly and keep them away from children or pets.
- Self-Inflicted Harm: MyJewelist cannot be held accountable for any injuries caused by the product's misuse or negligence.